Precision Care for Mechanical Timepieces
Thoughtful watch repair and maintenance in Kuala Lumpur. Each movement receives the attention it deserves, from delicate hairspring work to comprehensive calibre servicing.
Our Services
Each service is approached with care and precision, drawing on years of experience with mechanical movements.
Hairspring Correction
Diagnosis and correction of hairspring irregularities — addressing coil contact, magnetisation, or shifted stud points that affect timekeeping.
- High magnification examination
- Gentle tool-based corrections
- 1-2 week turnaround
Complete Swiss Calibre Service
Structured overhaul for ETA, Sellita, Valjoux calibres — full disassembly, ultrasonic cleaning, and reassembly with regulation over several days.
- Calibre-specific tolerances
- Wear item replacement
- 2-3 week turnaround
Watch Insurance Appraisal
Detailed written valuation reflecting current market conditions, with in-person examination and photography for insurance documentation.
- Current replacement value
- Provider-ready format
- Detailed documentation
Why Choose silkpivopmy
Our approach to watch care combines patience, precision, and respect for each timepiece.
Careful Examination
Each movement is inspected under magnification to understand its condition before work begins.
Realistic Timelines
We provide honest turnaround estimates and keep you informed throughout the service process.
Thoughtful Communication
Clear explanations of findings and recommendations, without pressure or unnecessary work.
Kuala Lumpur Location
Conveniently located on Jalan Imbi, accessible for consultations and watch drop-off.
Would You Like to Discuss Your Watch?
We're happy to answer questions about your timepiece and explain what might be involved in servicing it. Reach out at your convenience.
Common Questions
How long does a typical service take?
Hairspring corrections typically require one to two weeks, while a complete Swiss calibre service takes two to three weeks. These timelines allow for proper cleaning, part replacement where needed, and multi-day regulation to achieve stable performance. We'll provide a more specific estimate when we examine your watch.
What happens during a calibre service?
A complete service involves full disassembly of the movement, ultrasonic cleaning of components, inspection against calibre-specific tolerances, replacement of worn items such as the click spring or keyless works, reassembly with fresh lubricants applied at each specified point, and regulation conducted over several days. You'll receive a record of the final timing figures.
Can you work on watches from any manufacturer?
We focus on Swiss calibres from makers like ETA, Sellita, and Valjoux, where we have developed experience and maintain reference materials. For more specialized or proprietary movements, we can assess whether we're able to help or recommend sending the watch to the manufacturer's service centre.
Do you provide estimates before starting work?
Yes. After an initial examination, we'll explain what we've found and provide an estimate for the recommended work. You're welcome to ask questions or request clarification before deciding whether to proceed. There's no obligation to move forward with the service.
How is pricing determined?
Our service prices reflect the time and care involved in each type of work. Hairspring corrections are MYR 680, complete Swiss calibre servicing is MYR 2,600, and insurance appraisals are MYR 190. If additional parts or specialized work are needed, we'll discuss this with you before proceeding.
How do I arrange a consultation?
You can call us at +60 3-5279 8416, send an email to [email protected], or use the contact form below. We'll arrange a time for you to bring your watch to our Jalan Imbi location. Consultations are conducted without pressure or obligation.
Our Location
Get in Touch
Contact Details
Phone
+60 3-5279 8416
Address
38 Jalan Imbi
55100 Kuala Lumpur
Malaysia
Working Hours
Monday - Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
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